Product Disputes

Nouvetta ensures that your order is safely delivered to you within the promised delivery time. However, if you have ordered the wrong product, you may cancel the order through the My order section of your account before it is shipped. In case, an order has already been shipped, can not be canceled. However, a Replacement request can be raised as per the Return Policy of Nouvetta.

Order Cancellation

Please Note: If it is Prepaid Order, the amount will be safe with us, awaiting till your new order arrives within 15 days.
Order cancellation by Nouvetta Under some rare situations,

These situations could be:

• Product out of stock with the seller.
• Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount.
• Incorrect pricing or description of the product.
• Payment fraud suspicion by our Credit & Fraud Avoidance Department.
• Incorrect or Incomplete Buyer’s Address.
• Non-serviceability of Buyer’s address by our courier partners or sellers of the Order Transfer Marketplace.